HSLC

  • Inclusion Infusion: A Spotlight on Pottstown Regional Public Library

    Recently, I visited the Pottstown Regional Public Library and was extremely impressed with their Diversity, Equity, Inclusion, and Belonging (DEIB) efforts to  support the needs of their community in the face of shifting demographics. During my visit, the Youth Services Department was buzzing with Spanish-speaking families seeking books for their children. Melissa Velez was interacting…

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  • The Importance of Basics

    My favorite professional influencer to follow is Mychal Threets. He absolutely, unequivocally gets IT – the fact that the most important role of a library administrator is to build (and sustain) community within their service area and, dare I say it, beyond… … which is exactly why I have a seemingly irrational, yet deep-seated animosity…

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  • Considering Your Digital Presence

    With the arrival of the holiday shopping season, I’ve found myself looking at a lot of websites lately. Like many people, I do most of my gift-buying online—and what I’ve noticed is that the retailers I’m most drawn to are the ones with the best websites: the ones that are easy to use, are eye-catching…

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  • The Power of Connection

    Recently, HSLC staff members attended the annual conference of the Pennsylvania Library Association and as I reflect on our trip I keep coming back to one word – connection. Connection and, more importantly, quality connection, is an important aspect of any business and in particular the business of libraries. Networking isn’t just about collecting business…

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  • Policy vs. Procedure: Why It Matters

    Confession time. I take umbrage with Ben Franklin’s assertion that, “Honesty is the best policy.” Not that I have a problem with honesty – I’m a big fan of it, in fact. Huge. My issue is with his use of the term “policy.” It would seem that ol’ Ben faced the same challenge that most…

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  • Welcome to HSLC!

    These days I tend to view everything as Pre-pandemic and Post-pandemic, and I am sure I am not alone in doing so.  While we have not totally recovered from COVID-19, its severity has lessened to a point that we can begin to consider the lessons we learned by experiencing it. This is especially important for…

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