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The Power of Connection
Recently, HSLC staff members attended the annual conference of the Pennsylvania Library Association and as I reflect on our trip I keep coming back to one word – connection. Connection and, more importantly, quality connection, is an important aspect of any business and in particular the business of libraries. Networking isn’t just about collecting business…
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Policy vs. Procedure: Why It Matters
Confession time. I take umbrage with Ben Franklin’s assertion that, “Honesty is the best policy.” Not that I have a problem with honesty – I’m a big fan of it, in fact. Huge. My issue is with his use of the term “policy.” It would seem that ol’ Ben faced the same challenge that most…
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Welcome to HSLC!
These days I tend to view everything as Pre-pandemic and Post-pandemic, and I am sure I am not alone in doing so. While we have not totally recovered from COVID-19, its severity has lessened to a point that we can begin to consider the lessons we learned by experiencing it. This is especially important for…
