General

  • The Importance of Basics

    My favorite professional influencer to follow is Mychal Threets. He absolutely, unequivocally gets IT – the fact that the most important role of a library administrator is to build (and sustain) community within their service area and, dare I say it, beyond… … which is exactly why I have a seemingly irrational, yet deep-seated animosity…

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  • Considering Your Digital Presence

    With the arrival of the holiday shopping season, I’ve found myself looking at a lot of websites lately. Like many people, I do most of my gift-buying online—and what I’ve noticed is that the retailers I’m most drawn to are the ones with the best websites: the ones that are easy to use, are eye-catching…

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  • The Power of Connection

    Recently, HSLC staff members attended the annual conference of the Pennsylvania Library Association and as I reflect on our trip I keep coming back to one word – connection. Connection and, more importantly, quality connection, is an important aspect of any business and in particular the business of libraries. Networking isn’t just about collecting business…

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