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Use Case Survey for System Admin

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#0 – Reporting

1. Reporting Functionality
2. Data Confidence & Accuracy
3. Training & Support
4. System Integration
5. User Management & Permissions

#1 – Staff Client Searchability and OPAC Searchability

1 Search Functionality (OPAC, Staff Client, App)
2. User Interface & Workflow Efficiency
3. App & OPAC Enhancements
4. Patron Account & History Management
5. Holds Management
6. System Integration & Consortium Collaboration

#2 – Holds Fulfillment

1. Search & Place Holds
2. Hold Lists & Reports
3. Fulfillment & Item Management
4. Hold Restrictions & Permissions
5. Hold Slip Printing & Notifications
6. Automation, Accuracy & Updates
7. Training & User Experience
8. Transiting of Holds

#3 – Transaction History

1. Patron Transaction History (Opt-in & Privacy)
2. Item Transaction History
3. Reporting & Analytics
4. Reader Advisory & Collection Management
5. Patron Service Support
6. Consortium-Level Benefits
7. Interface Improvements
8. Administrative Controls

#4 – Family card linkages

1. Multi-User Account Linkage
2. Unified Account Management
3. Staff Efficiency Tools
4. Circulation Enhancements
5. Privacy and Consent Controls
6. System Configuration and Scalability
7. Consortium-Wide Coordination
8. User Experience Improvements
9. Training & Change Management Support

#5 – Patron Data Forms, Types, Registration, or Notification

1. Patron Registration & Forms
2. Patron Card & Profile Types
3. Guardian & Linked Accounts
4. Notification System
5. Search, Duplicate Prevention & Data Management
6. Special Registration Needs
7. Feedback & Usage Insight

#6 – Fines and Fees, Credit Card Payments

1. Fine and Fee Management
2. Payment Capabilities
3. Online Payments
4. Policy Configuration and Enforcement
5. Interlibrary Consortia Support
6. Staff Support and Training

#7 – Item statuses

1. Standardized & Centralized Item Status Definitions
2. Automated Status Workflows & Charges
3. Flexible Temporary or Display Statuses
4. Enhanced Reporting & Item Tracking
5. Status-Aware Transit & Hold Management
6. Improved Staff Usability & Training Tools
7. Interlibrary and Consortium-Level Governance

#8 – MARC Records

1. Streamlined and Consistent Records
2. Modern Cataloging Features
3. Improved User Interface
4. Better Discovery and Patron Service
5. Cross-Consortium Compatibility
6. Training and Help Features

#9 – RFID

1. Full RFID Integration Across the Consortium
2. Reliable & Accurate RFID Functionality
3. Integrated, Real-Time Inventory Tools
4. Faster, More Usable Reporting
5. Support for Self-Service Stations
6. Training & Documentation

#10 – Third Party Apps

1. Integration of 3rd Party Apps into ILS Functionality, including but not limited to Overdrive, Hoopla, Kanopy, and SORA.

#11 – Acquisitions

1. Improved Access & Transparency
2. Integrated Systems
3. Ease of Use & Training
4. Budgeting support and robust Reporting for materials acquisition

#12 – Serials Control

1. Modern, functional Serials Module
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